One Person CAN MAKE a Difference!

I received a voice mail from the woman helping me with this trouble of getting my Social Security back-pay & she said that there was a system in which the approval for it had to be signed by two officers and somehow my file was never sent to the second officer for signature.
She DID say that it should only be a matter of five to ten days now!
So-even in the Social Security realm-One Person CAN make a difference!