Trouble With This Years Greeting Card Order

Each year I chose an organization to purchase my Holiday greeting cards from. Many times, like last year, it has been an animal organization-WWF & others.
This year I HAD chosen The Lone Sailor org. Supporting the memorial in D.C. Unfortunately I have waited over three weeks and haven't gotten them. So I called only to find they are lacking in the support arena! All-in-all my order was never posted and they promised to get back to me and haven't!
Enough said! They lose and a new place has gotten my order of Military type, but cute, Holiday cards.
I am looking forward to receiving the order and then the few evenings I sit back and address them to send!